SERVICE SPECIFICATION · IGN-R02
Request a Scoping Call →
Managed AI Services — Pro Retainer (Featured)
Tier: Monthly Managed Services Retainer (€3,500/month) · Implementation: Monthly billing (Cancellable with 30 days notice after 3-month initial term)
1. Scope of Deliverables
- ✓ Active performance optimization, model evaluation, and prompt tuning upon frontier model releases
- ✓ Expansion of existing automated workflows and new minor trigger configurations (up to 25 hours engineering/month)
- ✓ Prioritized ticket triage with next-business-day response target during Hamburg business hours
- ✓ Quarterly strategic automation roadmap review and efficiency assessment
2. Milestones & Sign-Off
Priority OperationsContinuous interface health monitoring with next-business-day response SLA.
Quarterly ReviewStrategic roadmap session identifying new automation and cost-reduction opportunities.
3. Prerequisites & Infrastructure
Client Prerequisites: Active n8n / Odoo 19 deployment or completed IGNISON turnkey implementation.
Infrastructure & Compliance: Hosted on dedicated German cloud infrastructure (Hetzner ISO 27001). Designed to support traceable operations and GoBD-aligned digital records (§ 238, § 257 HGB). Technical scoping supports public grant co-funding applications (e.g. Hamburg Digital Check, up to 50% of eligible advisory costs).