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  2. Division A: The "Mind" Desk (AI Automation & Systems)
  3. Managed Services (MRR Retainers) (IGN-R01..R03)

Managed Services (MRR Retainers) (IGN-R01..R03)

Ongoing monthly managed services and operational support for enterprise AI systems. Includes proactive workflow monitoring, LLM model evaluation, data connector maintenance, and statutory EU AI Act compliance oversight.

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[IGN-R01] Managed AI Services — Basic Retainer
IGN-R01

Managed AI Services — Basic Retainer

Basic care retainer: 24/7 workflow monitoring, uptime alerts, security patches, and monthly performance reporting.
[IGN-R02] Managed AI Services — Pro Retainer (Featured)
IGN-R02

Managed AI Services — Pro Retainer (Featured)

Pro care retainer: Basic maintenance + prompt fine-tuning, workflow logic updates, and priority engineering SLA.
[IGN-R03] Managed AI Services — Premium Retainer
IGN-R03

Managed AI Services — Premium Retainer

Premium care retainer: dedicated systems engineer, custom agent module development, and 4-hour business response SLA (Mon–Fri 08:00–18:00 CET) with 24/7 telemetry monitoring.