SERVICE SPECIFICATION · IGN-S02
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The Automation Audit (Diagnostic & ROI Blueprint)
Tier: Specialized Architecture & Advisory Solution (€3,500) · Implementation: 7–10 Business Days
1. Scope of Deliverables
- ✓ Comprehensive operational process audit identifying manual bottlenecks in procurement, order processing, and logistics
- ✓ Technology landscape evaluation (ERP, spreadsheets, communications, document management)
- ✓ Prioritized automation roadmap with cost-benefit analysis and grant eligibility assessment (Hamburg Digital Check)
2. Milestones & Sign-Off
Phase 1 — Discovery & Process MappingInterviews and workflow time-motion analysis.
Phase 2 — Blueprint & Advisory ReportFormal deliverable presentation with quantified ROI projections.
3. Prerequisites & Infrastructure
Client Prerequisites: Access to department workflow descriptions and key operational stakeholders.
Infrastructure & Compliance: Hosted on dedicated German cloud infrastructure (Hetzner ISO 27001). Designed to support traceable operations and GoBD-aligned digital records (§ 238, § 257 HGB). Technical scoping supports public grant co-funding applications (e.g. Hamburg Digital Check, up to 50% of eligible advisory costs).